PAYMENT METHODS
LOCAL DELIVERY SERVICE AND CHARGES
OVERSEAS SHIPPING
OUR RETURN POLICY
CONTACT US
PAYMENT METHODS
In-Store
Cash | Amex | Visa | MC
Other Payment Options
Bank Transfer
All our prices are in Hong Kong dollars, so your payment should be made in Hong Kong dollars.
Payment must be made in full prior to any order being processed.
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LOCAL DELIVERY & OVERSEAS SHIPPING
We want to make your shopping experience an enjoyable one. All merchandise is carefully handled by the team in our Kam Tin factory showroom.
IN-STORE PICK-UP – Free
Simply leave a message “Pick-up in store” at checkout. We will notify you once your order is ready.
LOCAL DELIVERY SERVICE AND CHARGES
Hong Kong Island starting at HK$450*
Kowloon starting at HK$350*
New Territories starting at HK$350*
Sai Kung District -
Clearwater Bay & Tseung Kwan O starting at HK$400*
Airport & Tung Chung starting at HK$400*
Discovery Bay starting at HK$550*
Furniture and Oversize-Item Delivery (2 Person)
Size 1.6 meters starting at HK$1000*
*Walk up charge HK$200 per level (first 2 levels)
*Walk up charge HK$300 per level (on 3th to 4th floor)
*Additional charges will apply if parking / loading zone fees / entry permit are incurred.
*Additional charge will be applied depending on the distance from the loading zone.
*Delivery charges are based on elevator accessible floors and vehicle loading zone level.
*Some of our furniture is larger than you may expect. Please kindly make sure there will be sufficient access for us to deliver them. Any undeliverable items due to access is the responsibility of the buyer.
Your preferred choice of logistic company is also welcomed.
Hong Kong Post | SF Express | GoGo Van
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OVERSEAS SHIPPING
For small volume of goods, the most economical choice is Hong Kong Post which provides surface, air and speedpost services.
Large and fragile items like furniture and oversized merchandise are available on our website and factory showroom as In-Store Pick-up & Local Delivery Only.
Your preferred shipping courier and logistic company is also welcomed.
HONG KONG POST
To ensure the quality of service, we highly recommend the use of Hong Kong Post’s Airmail or Speedpost service. This economical service is more reliable and will also shorten the delivery time.
Please understand that the process of shipping a parcel is very complex. Once the item leaves our facility, the handling and stacking of boxes is beyond our control. We will ensure every precaution is taken in securely packaging the item but there are limitations.
DUTIES AND TAXES
Since we have customers globally, we cannot determine the duties and sales taxes for every country. You will be responsible for any import duties and taxes for your country.
IF YOU WOULD LIKE SHIPPING INFORMATION FOR AN ADDRESS OUTSIDE OF HONG KONG, PLEASE CONTACT US FOR A QUOTATION.
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OUR RETURN POLICY
ALL SALES ARE FINAL.
All items and services are not eligible for a return, refund, exchange or store credit once purchased.
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CONTACT US
Address: 195-B Kam Sheung Road, Kam Tin, New Territories, Hong Kong
Phone (852) 24777202
WhatsApp (852) 66068218
Email sumngaibrass@gmail.com
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